<?php
$_LANG['closed'] = 'Closed';
$_LANG['legend'] = '<p><b>Open</b> - All tickets that are still not solved will go to this section. If there isn\'t a new comment within 15 days the ticket
will be automatically closed.</p>
<p><b>Closed</b> - All tickets that have been solved and closed will be stored in this section.</p>
<p><b>Total</b> - This section contains all the tickets, regardless of their status.</p>
<p><b>Not Answered</b> - All tickets, recently opened by your customers, will go to this section. A ticket will remain here for as long as you reply to it at least once. After that it will be moved to the Open section.</p>
<p><b>RSP Not Answered</b> - This section contains tickets that were sent to you by our technical support staff, but you did not respond to them.</p>';
$_LANG['not_answered'] = 'Not Answered';
$_LANG['open'] = 'Open';
$_LANG['rsp_not_answered'] = 'RSP Not Answered';
$_LANG['title'] = '24x7 Support Center &raquo; Client Support';
$_LANG['title_comment'] = 'If you\'d like you can provide direct support to your existing customers. If a question can not be answered, feel free to forward it to our outstanding technical support team.';
$_LANG['total'] = 'Total';
?>
